FAQs2023-06-27T10:29:23+00:00

Frequently Asked Questions

Let’s keep in touch

Get your answers to frequently asked questions at MyLiveCart about our live streaming platform and make the most out of your eStore’s potential efficiently.

How do I create an account on the live streaming platform?2023-10-13T16:12:03+00:00

To create an account, simply click on the ‘Sign Up’ button from here . Fill in the required information. Once your account is created, add your eCommerce store (s) and configuration details into it, then create an event (s), and voila, you are all set to go live.

How many events can I host in a month?2023-06-14T14:51:04+00:00

With our live streaming platform, you have the flexibility to host as many events as you desire in a month. There are no limitations on the number of events you can organize, allowing you to engage with your audience and deliver captivating live experiences.

How many stores can I add to MyLiveCart account?2023-06-14T14:49:41+00:00

MyLiveCart, our live streaming platform, allows you to add multiple stores into your account. You can add and manage many stores as you want, depending on your needs, enabling you to showcase your online store’s products/services to boost traffic, engagement, and sales.

How Many hosts collaboration I can do in a single event?2023-06-14T14:48:58+00:00

Our live streaming platform supports seamless collaboration among hosts. There are no limitations on the number of hosts you can have, enabling dynamic and interactive live experiences. You can invite and collaborate with multiple hosts in a single event accordingly.

How many products can I showcase in a single event?2023-06-14T14:47:03+00:00

We understand the importance of showcasing a wide range of products during your live events. By using our live streaming platform, you can sell/promote an unlimited number of products in a single event.

What would be the minimum and maximum duration of the event?2023-06-14T14:46:16+00:00

The minimum duration of an event is 15 minutes, and the maximum duration is 2 hours.

What features can I access at MyLiveCart?2023-06-14T14:45:39+00:00

MyLiveCart offers interactive features that allow you to create multiple events, sell products in real-time, see event history and updates, gather insights, add host for the event, highlight products during live session, run a survey, collect attendees’ feedbacks ad reviews, and capture audience’s reactions in real-time.

Can I watch the recorded live stream if I miss the live broadcast?2023-06-14T14:45:03+00:00

Most live streams on our platform are recorded and made available for on-demand viewing. If you miss any live stream, you can easily find the recorded version in the streamer’s profile or in a dedicated section of the platform (website/app).

Is there a parental control feature to filter inappropriate content?2023-11-15T06:39:37+00:00

Yes, we understand the importance of providing a safe and family-friendly environment. Our platform offers parental control features, allowing you to set content filters or restrictions to ensure a suitable viewing experience for younger audiences.

What are the system requirements for watching live streams on the platform?2023-06-14T14:43:46+00:00

Our live streaming platform is designed to be accessible to a wide range of devices. Generally, customers should have a stable internet connection and a web browser or our mobile app. For the best experience, we recommend using the latest versions of popular browsers and keeping their device’s software up to date.

Does my live streams can be seen from mobile devices?2023-06-14T14:42:30+00:00

Absolutely! Our live streaming platform is optimized for mobile devices. You can ask your customers or provide details on your website to download our mobile app from the App Store or Google Play Store to enjoy live streams on smartphone or tablet.

Can customers watch the recorded version of a live stream if anyone misses the live broadcast?2023-06-14T14:48:13+00:00

Most live streams on our platform are recorded and made available for on-demand viewing. If you want your customers to watch the recorded live streams, they can usually find the recorded version in the streamer’s profile or in a dedicated section for past broadcasts.

What are the system requirements for watching live streams on the platform?2023-06-14T14:39:27+00:00

Our live streaming platform is designed to be accessible to a wide range of devices. Generally, you will need a stable internet connection and a web browser or our mobile app. For the best experience, we recommend using the latest versions of popular browsers and keeping your device’s software up to date.

Still have a question?

Talk to our expert team to get personalized answers and guidance.  

Subscribe to Our Newsletter!

And be the first to receive all the valuable insights, tips, latest trends, and information directly in your inbox.

Go to Top